
I have tried both alternatives without success. I get a message that a printer driver is already present and asking whether to retain the old or change to new. I then tried to Add a printer, deleting the old printer and manually adding a local printer to the same port as previously used and using the Tracker Software information to install. But when I check for Printer Properties again, I get the same result. It then offers to install and terminates without any error message. The program does not access this virtual printer and when I check the printer in "Devices and Printers" looking for Printer Properties it informs me that the printer drive is not installed. I recently tried to install Ancestry Quest which includes PDF-XChange-3 as a PDF printer.

I am running Windows 7 Pro (32 bit) and Windows 10 (same) in a dual-boot setup with Intel G3220 CPU, 8 GB Ram and Gigabyte motherboard.
